[CaptainCrunch]

So they sent a two man crew tonight, took a look at it, of course things are clear tonight. They went out to the box, the whole buildings getting bad signals, so they have to send in maintenance which is another week.


Why in the blue F, wouldn't they have checked this the first or second or third time around, or checked to see if anyone else was complaining.


I get it, these are pretty untrained guys, change the splitter, and the cables and done. But the senior guy went out and looked at the box and probably stared at it with a slack jaw and a stupid look on his face.


Unbelievable, I even suggested that it was between the building and Shaw two fracking weeks ago, and asked them to check to see if anyone else in the building is having a problem.


Just horrendous. I don't blame the techs, this is the way they're trained, but man this is just lazy.


Maintenance will take up to a week, if its not fixed by Friday when I call in, I'm pulling the plug on this and looking at alternatives.