Although I've seen a few incidents of CPS being dicks, for the most part my experience with them has been positive.
EMS on the other hand, I've had half a dozen interactions and all of them have been overwhelmingly negative. They've been rude, incompetent and generally unhelpful. I'm actually surprised that there isn't more of a push to have them wear body cams. On two separate occasions I had the misfortune of calling 911 for people that had emergencies and both times the EMS that showed up were verbally abusive to the people who needed help. One had just had a seizure (his first ever) and another was an elderly man who slipped and fell and was injured quite badly.
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