I unplugged the external drive and buried it in the backyard, power cycled numerous times, left unplugged overnight, tried every "tip" I could google or find on youtube. No real solution on what to do when stuck on option 7 and the software update doesn't work.
Double checked the software version I download, correct names for the folder, etc.
Option 1 to 6 are greyed out. Everytime I start up it goes to safe mode with only option 7 available.
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