[Coys1882]

Originally Posted by calgaryblood

Wow Enmax are straight up liars.

I wish I recorded the calls. Three different people literally told me three different things.

Called the first time and they told me the above story and he also told me I was 560 khr over what they were charging me for the last 2 years which isn't that much at all.

Called again because something smelt fishy and was told my bill in February was $165 because of fixed credits which was wrong but I hung up and went and double checked and Nope it was $425.

Called again and someone else told me no, I'm going to be getting $1295 credit next month because they were over charging me for two years.

How the eff do I get three totally different answers in 20 minutes???? Holy crap. This happened in 2017 with supposedly a company who is regulated to some degree. Which person do I believe?

Anyone know of an app that records conversations?

Check your PMs