It's worth calling Telus just to make sure it's not a line issue.
I had an issue where my internet would drop 2-3 times a day. I'd notice it most when I work from home and use vpn - the vpn line would drop, usually just after lunch time. I called Telus and they sent a tech. He noticed a wiring issue inside our house which he fixed. Drops were reduced, but still occured a few times a week. He came back and diagnosed an issue at the outside cabinet. He made a change there, and I have been trouble-free ever since.
|