[troutman]

Originally Posted by Engine09

The branch manager is possibly worse than the advisor. I asked him very specific questions, mainly why the instructions in the request for payout were ignored. Completely ignored me twice in his emails, incredibly unprofessional. Can't get him on the phone so left a very direct voicemail.

Looks like it's on to the office of the Scotia president then the ombudsman.

Or Small Claims Court.