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Old 01-22-2020, 12:46 PM   #31
Psytic
First Line Centre
 
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Join Date: Aug 2010
Location: Calgary
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I hate Scotiabank we gave a down payment check to Remax for a house but backed out of the deal to go with another one out of another Remax branch. Scotia told us they couldn't cancel the transfer as the cheque had been cashed already and told us to get Re-max to issue us a cheque to give us our money back.

Re-max did this only to find out that Scotia did in fact reverse the funds back to us. So we give Re-max thier cheque back upon their request. Scotia tells them only we can authorize the cancellation of it after the fact. Well apparently this is done at the home branch level so I was calling the Manager every two days for about a month trying to get them to cancel this cheque which I no longer have so Remax can get their money back. The Assistant Manager was the one that told us to handle it the way we did but when we speak to the Manager he is telling us she denies all knowledge of it. It was such a bad experience.
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