Can you provide the exact steps to duplicate the issue? I can't even really understand what the problem is, never mind try to get my phone to do the same thing.
Just give me a step by step process for getting my phone into a state where I can see the same thing you're seeing. If this is happening for you on multiple phones, and if it's a problem with the phone, than I should be able to duplicate it. If I can't, then it would be a problem with something you're doing on your end.
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