I've been having problems with a choppy feed since I reactivated my TV programming with Shaw in the fall. I finally called them today to schedule a service appointment, as well as exploring if my internet hardware can be swapped out so I can upgrade to Broadband 250.
The good news? The service appointment is scheduled for a two hour window on Sunday.
The bad news? The tech support rep on the phone tried resetting my cable box remotely, and now instead of choppy TV I have no TV programming at until Sunday.