I didn't think Square Space itself did email rather using your own previously setup service or if you are new to Square Space they partner with Google and you get Workspace addresses.
Have you tried setting up the account as a regular Gmail account? Or if it can receive but cannot send on mobile the smtp server settings are not configured properly. Double check the port, communication type (ssl etc) and if authentication is required.
Having a Workspace account now I find not all mobile email clients work well with it if you don't want the default Gmail app. Microsoft's Outlook app really is the best on either Android or ios maybe try that.
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