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Originally Posted by Weitz
Shouldn’t your broker have handled all this? Sorry to hear.
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I’m sorry to say this but you likely won’t get anything back. This is the importance of working with a good broker. Banks will drag their feet providing payout statements so your broker should have told you to renew into a 6 month open mortgage with Scotiabank so that when the inevitable happens and the payout statement is late you would be renewed then switched to MCAP free of charge when they finally provide the payout.
There are no lawyers involved in transfers it’s handled by FCT. If the mortgage went to MCAP your broker would have still been paid maybe try and cut a deal with them to help you with your cancellation fees.