Requiring a phone app is a half baked solution - many of the leading systems worldwide have moved to contactless payment where you have the option of tapping a credit card, using Apple Pay etc. A far better option for visitors unfamiliar with the system. I feel like it’s going to be outdated the day it launches.
It’s hard to believe that Hong Kong has had the octopus card since 1997 and Calgary Transit is still trying to figure this out.
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