I'm currently with Koodo and love both the service and price.
Since both Public Mobile and Koodo are on Telus network, I expect the coverage to be the same.
Although good in cities, I experienced some spotty coverage in rural areas.
As with any business, customer service over the phone can take lots of time, so either go to their booth in a shopping mall, or call from your Bluetooth earpiece during a long car ride, or while working out at the gym, so at least you're doing something else while on hold.
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