Quote:
Originally Posted by Calgary14
What's to stop someone from going into the Shaw retail store in Chinook and just returning the equipment and cancelling on the spot?
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Nothing, I don't think.
Saw an older lady do this at the Sunridge location last month. Walked in with the equipment, said I'm done, here's your stuff, cancel me. They appeared to be working with her, though at first they kept trying to upsell/keep her. She was very firm in her responses though, and I was having an inward giggle about it, she was fun to listen to.
They tried to upsell me when I paid last month, because our contract with them was up yesterday, but we wanted to talk to Telus first. The rep was very pushy, I finally gave her the stinkeye & asked what part of "I'm looking at all my options" was so hard to understand. Then she shut her trap and just processed my payment.