[Jake]

I just bought an XPS 15 directly from Dell's website. It was a huge pain in the ass. In the end, I think I had been on hold for 3-4 hours during the week. If you are getting one of their high performance models, don't expect to get your laptop for at least 3 weeks, despite that it says 24 hour shipping on most models on the front page of the website... I think that must only apply to the Inspiron and other cheaper models.

Anyways, for the money you can't beat Dell. In the end, I think I would have preferred going directly to a dealer just so I wouldn't have to go through all the hoops Dell makes you go through.