Familiarize yourself with the Landlords and Tenants Board Act and the easiest way to get ahold of them. Almost all of the disputes between landlord and tenant are civil, which means that you don't call police to solve them, but police are the #1 place many landlords/tenants go right to, only to be told their issue is civil.
Familiarize yourself with what police will/can do for landlords/tenants. You can save yourself a lot of time waiting and/or on the phone if you call the 'right' agency first.
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