West Jet really screwed everything in Canada. It was fine when they came in as a "budget" airline. But then Air Canada stripped their service to compete with West Jet, and then both raised their prices outside of the "budget airline" range, while still only offering budget-level service.
In general, the airline industry in Canada can use more competition. They should let foreign airlines fly domestically here more often.
On that video, while I think United is terrible for doing what they did, the passenger could have behaved a little more dignified. Is it confirmed that he really is a doctor?
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"A pessimist thinks things can't get any worse. An optimist knows they can."
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