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Old 08-26-2013, 12:41 PM   #1075
J Diddy
Scoring Winger
 
Join Date: Dec 2010
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I'm having a nightmare of a time with my TV service ever since I upgraded to 50mbps (did not have any issues with the 15mbps or 25mbps service). I will have my third tech visit today (should be my fourth because one tech no showed) to see if they can resolve a "buffering" issue. Basically a show will freeze for a few seconds...then catch up but the picture will be all pixelated and then the sound will come back on and then finally the show is back to normal. Happens probably 7 to 8 times an hour. A tech came yesterday and looked at the install and said it was wrong so he changed something. Now, in addition to the "buffering", the TV sometimes goes to the "you have no TV signal" screen. So the last two techs have said that the guy that did the original install did it wrong and then they change something but it never gets fixed. Can't wait to see if tech #3 says the install is wrong.
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