Quote:
Originally Posted by jayswin
I've been pleasantly surprised by everything they've done so far (except pricing a really good section to the point where it will be mostly empty), but in 2019 you HAVE to have membership discounts available on online orders....HAVE to.
The convenience factor is important but even more so is the perception. The perception in 2019 of not having full online capability for everything is "are these guys 80 years old? Do they not know how 90% of consumers do things?".
If anyone in the organization reads this thread, make sure you fix this, as it may seem minor in the grand scheme but now a days online capabilities for consumers is near or at number one.
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Which sports teams do this today?