Thread: Shaw Thread
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Old 02-11-2014, 02:56 PM   #53
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Join Date: Aug 2008

Originally Posted by Minnie View Post
This might be my one complaint about Shaw. We've had excellent service and we've been with Shaw coming up on 15 years. Shaw gets a fair amount of our money. But every little thing is only ever geared toward newcomers. There really should be some sort of special offers once in a while, that are geared toward the long term customer base.
Step One:
Find out what Telus is offering for a new plan or just make up a number you like.
Step Two:
Call shaw and ask them how much notice you need to give to cancel your service if you are switching to someone else.
Step Three:
Keep talking until they ask you why you are thinking about switching.
Step Four: Say I really like shaw, and the service has been great over the years but Telus is offering me XXXXXX and I did some math and it seems to be a better deal.
Step Five: Keep chatting about the differences between Telus and Shaw and be complimentary of shaw but keep mentioning how good of deal they have until Shaw offers you a discounted rate for 6 to 12 months. I find that you do this about every 18 months to 2 years. Essentailly you have to wait 12 months from when your last deal expired.
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