[troutman]

‘Barely treading water’: Delivery apps’ high fees have restaurants seeing red

‘When your delivery partners are taking 25 per cent for the service they offer, it’s really hard to make money’

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“We’re an industry where our margins are very, very thin,” Rechichi said. “And at a time like this when 95 per cent of your sales are going online and your delivery partners are taking 25 per cent for the service they offer, it’s really hard to make money.”

In the United States, the tensions have provoked a class-action lawsuit against delivery services Uber Eats, Grubhub, DoorDash and Postmates, with restaurant operators saying that the rates being charged were unfair.