Thanks Qwerty. I'll try contacting them to see what they can do for me, but I'm not holding my breath.
By the way, I joined way back in 2006 and even though I tried my best to enter the daily secret seat (250 points) the bulk of my points came from other methods such as monthly surveys (5000 points each), Fan Club online casino (slot machine and blackjack) and at one time they even had a "12 Days of Christmas" promotion where you simply had to click on an advertisement link and they automatically gave you 5000 points a day (worth 60,000 total).
It really wasn't too difficult to accumulate the points but I've never found anything worth while to buy from their site.
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