Yeah I looked it up and people have recommended going to the network adaptor advanced properties and disable receive side scaling. So I'm going to try that.
But it took me an hour with Shaw the first time where he kept telling me that I probably had a virus and I should take my computer to a repair guy.
Mainly his help was reset the modem and my router.
I'm like duh I've done that what else do you have.
You have a virus
This was nearly my reaction