Quote:
Originally Posted by AC
Do not use Wawanesa. Absolutely terrible customer service.
I was hit twice in the last 2 years and the other parties were 100% at fault (including a hit and run where I caught their plate and the police tracked them down).
Wawanesa has not been able to get the other party's insurance company to cooperate in either case. It takes many many emails and phone calls to get a bitchy update saying "we still can't reach them". It's been 7 months since the hit and run, and I'm still waiting to be reimbursed.
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So the other insurance company won't cooperate and that makes Wawanesa terrible? It sounds like some major details are missing in this review.
If you don't think they are doing their best to protect you file a complaint with the Ombudsman.
https://www.alberta.ca/insurance-con...omplaints.aspx