Quote:
Originally Posted by Wormius
We used them a few years ago and despite a few installation issues, which they’ve addressed in a fairly timely manner - not super fast but at least they kept us in the loop about the status and ETA, etc, we are very happy. Get a lot of compliments about the front entry door.
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One of our neighbours used Lux to replace all of their windows in 2022, said they had numerous install issues, along with scratched glass that Lux vehemently contested (felt Lux were trying to blame the scratches on them). They said stay far away from Lux. Two other homes on our street used Cossins to replace their windows last year and were very happy with them. Like any service provider, individual results may vary.