Quote:
Originally Posted by The Fonz
Shaw customer service is terrible
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I pay $95 for Shaw 200, and called to tell them we are moving. Asked to have the rate adjusted, or if I could speak to the loyalty department. I have done this in the past, and generally get a $20/month deal.
The support rep, who was obviously not in Canada, informed me there was no Loyalty department anymore, so I asked to cancel, trying to get a deal. 10 seconds later she informed me that the cancellation has gone through, and good luck in the future.
What happened to Shaw? I have been a customer for 20 years, and this is how i got treated.
In a related note, anyone have experience with TekSavvy or Lightspeed?