Quote:
Originally Posted by Russic
This unfortunately has been my life for the last year (plus.... grumble). Mine crashes after about 30 minutes of playing a PS5 game. It never happens with PS4 games, or very particular PS5 games (hockey and the GTA Trilogy don't do it).
When I first contacted sony, they told me to wait for an update. Then they said they'd send me a box to send it away in, which I'd receive back within 2 months. The box never arrived so I contacted them again, at which point they told me the warranty was now expired and I could pay $250 to have it fixed.
Basically I'm just biting the bullet and playing in 30 minute increments out of spite.
I've done everything imaginable and nothing seems to work. Appears I just got a dud. Hope your situation is better.
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Ugh, sorry to hear that. Super disappointing Sony isn't budging.
Upon reading your situation I decided I'm going to see just how generous Costco's return policy is (bought it on February 17, and don't have the box for one of the controllers).
I really don't want to go the Sony customer service route if I don't have to. And I just said what the hell and tried to rebuild the database - it did not nothing to address the problem.
I'm kind of mad at myself for leaving it so long now.
