[You Need a Thneed]

Originally Posted by Fuzz

The biggest complaint I've heard from Tesla owners is that sales and service suck when you need it, so they've gone and cut a bunch of those employees while they have an ever-increasing number of aging vehicles on the road. I'm sure that helps with repeat customers.

And then when you would like to make a complaint / escalate, it's literally impossible to talk to a human.

So when, like now, many people are having problems with their cybertruck, all you can do is tow it to a Tesla Service, where it waits its turn to be fixed, and you have no recourse for the $100,000 unusable vehicle you bought and have less than 10 km on.