I've had two accidents before. One where I got hit, and one which I hit someone else. Both times, a printed estimate to fix was furnished. When I hit a mercedes in a parking lot, I waited for the guy to come out, and then we exchanged info. He got a printed estimate and took it to his insurance company. In the case where I was hit, we exchanged insurance info. and then I got three estimates of which the lady who hit me, opted to choose the cheapest one including used parts, instead of new. I didn't care for ripping her off, or getting a new fender, so i agreed to get the cheap one put on. Don't know if this helps, but I guess your looking for all kinds of info.
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