Here's the thing with the return policy
it's a "policy" that applies in general circumstances. Even with the policy stores don't have to return your merchandice.
When I worked retail (still fill in a few shifts every now and again to help out when needed) I usually tried to do what was best for the customer.
However I had one kid yelling at me because I wouldn't return his opened World of Warcraft.
As for the returning an opened DVD, is that even legal? I didn't think it was, only exchange for the exact same thing.
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"Calgary Flames is the best team in all the land" - My Brainwashed Son
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