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Meelapo · 09-08-2007, 11:19 PM

From what I've read you should be able to go to Best Buy and exchange it for a new one. However, a friend of mine that works at Futureshop said that if you have the service plan with they all they do is take the Xbox and ship it back to MS to get it repaired.

It will take approximately four weeks to get a new/refurbished one from MS. The policy in Canada for XBox repairs states that they are not allowed to repair the Xbox but have to exchange it with another one. I'm not sure if it's supposed to be a brand new Xbox or a refurbished one.

My Xbox broke on the 22nd of August and I hope to have it back next week or the week after.

09-08-2007, 11:19 PM	#5
Meelapo Powerplay Quarterback Join Date: Dec 2006 Exp:	From what I've read you should be able to go to Best Buy and exchange it for a new one. However, a friend of mine that works at Futureshop said that if you have the service plan with they all they do is take the Xbox and ship it back to MS to get it repaired. It will take approximately four weeks to get a new/refurbished one from MS. The policy in Canada for XBox repairs states that they are not allowed to repair the Xbox but have to exchange it with another one. I'm not sure if it's supposed to be a brand new Xbox or a refurbished one. My Xbox broke on the 22nd of August and I hope to have it back next week or the week after. Last edited by Meelapo; 09-08-2007 at 11:25 PM.