Quote:
Originally Posted by the-rasta-masta
I can honestly tell you that, as a server myself, you would be getting much worse service if the tip was automatically included or if the restaurant industry paid a higher wage to their servers and abolished tipping. I am not saying this about myself, because I beleive I would give good service no matter what the scenario, but as with any job, a lot of people are just inherantly lazy. Many of the people I work with would no longer go the extra mile for a table, if they knew that they were guaranteed their wage. Tipping encourages hard work, and I don't think you can argue that. It's not always the case, but I do feel that the way our restaurant industry does things here in Canada and the States is a lot better than the way European countries do it with their automatic 15% tip.
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I disagree with you on this point because if servers are paid at a higher level then the employer can be more selective in terms of who they employ, because it's a better job. Also, the emphasis is placed on management to ensure good service, who really have far more control than the customers do. I find that, in general, I tend to get better service in countries without tipping and where people are doing a good job because of pride in their work and higher expectations on the part of their employers. Tipping just presents a dynamic between customer and server that I don't think is entirely healthy. If it was a matter of people tipping when they're really thrilled with service things may be different, but the fact of the matter is that it doesn't work that way here and tipping is expected as a standard.