Quote:
Originally Posted by wittynickname
On the other hand, for example, I had a woman in a few weeks ago--and I spent THREE HOURS trying to fix her daughter's messed up haircolor, and they both loved it when they left--and she didn't tip. Now THAT will make a stylist mad. And yes, we remember those kinds of things, and will keep that in mind. I would never give a person a bad service because of something like that--but I'm never going to go the extra mile to help them out either.
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This is exactly why I hate the concept of tipping.
People are obligated to do it to ensure top service. Top Service is not obligated to ensure a tip.
The whole sequence is backwards, and people tip because they fear getting blacklisted, not because they're actually really happy with great service.
I rarely even get good service now (especially at restaurants), because all of the staff think they're entitled to good tips and have no obligation for good service.