The way that Canadian health care is set up is great, where the problem lies is that family doctors are not accountable to anyone. I've had buggered knee for about 12 years now, i know that i need surgery again within the next 5-6 years so i go and see my doctor so he can get me in to see a vascular surgeon, my doctor wanted the hospital that i had my original surgery at so he can locate the surgeon who operated on me to begin with, he says that i'll get a call within 7-10 days. No call comes so i call him, they tell me that i never had surgery at the Rockyview because i'm not in the records there, i laughed and told them to give me the number for the records department at the hospital. I call and they tell me that it's going to be in a different building because they only hold records for 7 years, they call me back the next day with all the info i needed and set me up and appointment with a surgeon.
I called to issue a complaint regarding the original doctor and i was told to not even bother, the lady basically told me that it's next to impossible to issue a complaint against a family doctor.
Now, if they have a ruling body over family doctors that someone can issue complaints to then i'm sure that things would turn around, right now it's an assembly line of people and the quicker that they can get a patient in and out the more money they make.
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