I just called the Rogers together with Shaw support number(near impossible to find). A recording said if I was over 50 I had been approved for a special offer, and to press to 1 accept. I did not press 1. I then was told I could press 1 to connect automatically to the new 1-800 number for a charge of $2.99. I did not press 1. To be connected to directory assistance press 2, or you may hangup at any time.
So I called Rogers support instead.
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