Quote:
Originally Posted by PepsiFree
Part of the problem these days is that everyone tries to solve everything over email instead of the phone.
Sometimes you do have to buck up and just call someone. Usually a good way to get your business handled quickly.
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Or went into the chat and poorly explained their issue, and if you're actually not chatting with AI and a real person they have 16 support chats active at one time. Wonder why you're not getting your issue resolved.
I just call the proper number. Request to speak to an agent. Explain myself clearly and politely. Let them do their work. Listen to the rooster, and Bam, my issues are resolved.