Quote:
Originally Posted by topfiverecords
F HomeSense and their unwritten "policies". I wanted a pair of matching table lamps for my guest bedroom. I found two matching bases but at different stores. Should have been easy, just buy them but they had different colour lampshades for some reason. One had white and one had oatmeal. So I go to customer service and explain the scenario.
Listen lady, you have one of these lamps in green (with a white shade) here and you have one in blue (with an oatmeal shade). I found another green one at another location with an oatmeal shade. So here's what we're gonna do, we're gonna swap shades and then I get two green lamps with two oatmeal shades and you have one blue lamp with a white shade. Nope, we can't do that, it's our "policy" that we don't have written anywhere. Subtext I'm just super lazy and don't have any desire to help you.
So I bought three lamps, swapped the shades and returned the blue lamp with a white shade on it.
Ok now back to poking fun at you. You literally had a big bin that accepts being filled with stuff yet you used a reusable bag the first time for all your other stuff instead?
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I went to homesense once and had some kind of stupid issue with their policy about using more than one gift cards and prepaid visas. They'd check the balance, but not be able to take it as payment? I'm not iTunes gift card scamming old people and trying to cash out at home sense. Jeez.
I ended up taking 4-5 prepaid visas ranging from $20-100 from tire rebates and whatnot and used them all as partial payment for a spa day. My wife still laughs at that memory because it took like 10 minutes to do, including the system crashing and taking like 5 minutes to reboot. The lady at the counter was a trooper. Swearing and seething, but also telling us with a smile it was perfectly OK because she agreed to take all the cards and it wasn't our fault the POS system was a POS.