I hate banks so much.
Opened a new account for use when I'm in Canada. Opened it online, still have to go in the the branch to verify my id. Annoying, but fine, did that the last time I was in Calgary. Three days after I do it, get an email saying I still need to verify my id. Fine, I go back in to the branch and do it again. Of course no record of my doing it the first time.
Account still locked, a deposit gets returned. Great. 3 days to get that sorted out. I'm back in Calgary this week, so go in. "Oh, it says here you need to come verify your ID" for ####s sakes, here's my driver's license, passport, healthcare card, I am clearly who I say I am open the damn account. Luckily this person was actually half competent and got that sorted. Okay, good.
Also opened a new credit card with the same bank. Should be simple right? Kinda, except it doesn't show up in my online banking. Bring that up while I'm in the branch as well, 'oh it got opened under a different profile, I'll submit a request to have them merged' alright, fair enough, that makes sense to me.
Today got an email that that request was finished, so I sign in. Nope, not fixed. Call in, sit on hold for an hour, get transfered around two times, "Oh it got opened under a different profile, I'll submit a request to have them merged." Yeah no ####. Okay sounds good, I'll continue to wait patiently. At least the card works in the meantime.
Oh also closing my old account at another bank. Did that in person last month as well. "Oh we can't do that in branch but I'll submit the request should only take a day or two." Here we are a month later, account still open, now with a negative balance because I had it at $0 to close it but fees have now come out. Whatever, #### you guys I did my part, don't come calling me saying I have an account with an overdue balance I closed that thing in November.
Maybe I'm just too nice and need to be more pushy for #### to get resolved but that's just not who I am.
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