It seems to me like there were three or more things going on.
(1) The co-worker/former classmate doing stuff to him to scare him. She might have broken the chair as well and then her boyfriend seemed to be doing some of the calls, home visits, etc.
(2) The daughter and wife creating false leads for him to try and get him to "solve" the case out of fear for his well being.
(3) His boss getting duped by that Sandy guy (who was also shot in that random scene). Then somehow that song got sold to the chair company.
(4) Mike just being a total weirdo and not really useful at all.
(5) Beyond all that, there seems to also (maybe) be an actual conspiracy here.
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