Quote:
Originally Posted by Shazam
The passport office has to deal with a lot of people that have no idea what they're doing. Last time I was there there was one lady that asked the person to help fill out her application. She stood there for 45 minutes and asked over. And over. And over again. Until she finally understood that that she needed to get help elsewhere. There was another guy that didn't understand that he couldn't get a passport because he was visiting Canada. Yeah and he kept asking over and over.
Oh yeah and when I picking up my passport there was a guy that couldn't figure out why his passport wasn't there. Well dude, the person at the counter explained to you about 100 times that your passport wasn't ready yet.
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And the inefficiency of the process... OMG! I had to drop mine off as it was about to expire. Can't fill it out online, have to print and fill out, fine. Get there, first thing the (wonderful) lady dd was re-type the information. I asked, she just shrugged. Then she scanned the ####ing thing. I asked if they had heard of OCR. Shrugged again. Then she took 2 minutes to get the tape, roll it in a little circle, then taped the pic to the special "pic form". I asked if they couldn't make the form with a little sticky there. Another shrug. Holy mother####ing #### it was a crazy, inefficient process. Then I asked why they don't have the phone in to hold your place in line like registries, so I could wait in my truck. She said they had it but got rid of it because SOME people DON'T HAVE PHONES!! So I have to suffer? #### you inefficient gov't boo-ok-crasy!!!