Quote:
Originally Posted by puffnstuff
If you work in customer service and you have a customer standing in front of you, ready to pay, do not answer the phone and start chatting with whoever just called. Put them on hold.
Auto parts places are very good about this, its basically the only thing I like about them. I always expect to get put on hold when I call about a part.
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I pretty much dont trust them if they dont put me on hold.
If I'm calling about a part I want a human being to lay hands on it before telling me they have it.
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