There was a time when Co-op had a promotion where if they didn't pump your gas, wash your windows, and offer to check your oil and tire pressure, they'd give you something like a free car wash voucher.
I knew a girl whose boyfriend worked at the Co-op gas bar and when she wanted a car wash, she'd have him "forget" to do one of those things then complain to get the voucher.
Not surprisingly, her name was Karen (a couple decades before that became the catch-all term for women who complain about bad service).
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