Quote:
Originally Posted by Erick Estrada
Grinds my gears just how rude people are these days especially to people working customer service. Every morning I walk a few blocks to McDonalds for my morning coffee and have to witness customers being total #######s to the underpaid workers that are doing their very best under difficult circumstances of being overly busy during the breakfast rush. I just watched a guy that couldn't get his order right, changing his mind three times (bacon, no egg to bacon & hash brown, then no hash brown and no egg) getting upset with the girl that was just following his orders, changings as he requested, repeating it to him while having the patience of a saint. People suck.
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I have a running theory that it is about power and control. People who feel powerless or don't control the context of their lives take it out on people in customer service.