Quote:
Originally Posted by hixxes
Just to follow up, we made it home last night on Delta/ WestJet.
In the end the only communication with AC was the original call that was dropped (with no follow up), a second call that was dropped immediately (again no follow up), and a missed call after two rings. We called one more time after that but had no success reaching anyone or receiving a call back.
Now the process of getting reimbursed begins. Thanks to all that provided insight into what lays ahead.
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Maybe it was already mentioned in the thread, but this company is pretty useful in terms of getting you $$. They take a pretty big chunk of it (30% or so?) but they have lawyers and a ton of experience getting you what you need.
https://www.airhelp.com/en/