It never ceases to amaze me that Canadian airlines (AC in this case) were blatantly ignoring their obligations to rebook customers on other airlines flights. There's never any recourse for this intentional refusal to follow the legislation.
I know during COVID the government revamped the air passenger protection regulations, but they did it in a half assed way which seemingly didn't really help customers.
Why do other countries have such robust protections in place WITH COMPLIANCE, and we can't ever do anything?
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