Quote:
Originally Posted by marsplasticeraser
So I've been somebody who has supported WestJet for quite some time, mostly as I really like the international links from Calgary. I pretty much fly WJ whenever I can and only really travel internationally.
I just came back from the Amsterdam - Halifax - Calgary flight, all in 737's, and it was quite disappointing. I felt bad for the dutch tourists on our flights who were getting that as their first experience in Canada.
First of all, in both flights the wifi wasn't working. That's a 7+ hr flight and then a 6.5hr flight (we spent an hour on the tarmac in Halifax). In both cases the FA's said that the Wifi wasn't working on the way out. I get that this happens, but for longer flights it really is unacceptable when you rely on Wifi for your entertainment system.
Secondly, they didn't load specials meals on the AMS - Halifax route, so my son who is a celiac didn't have food.
Finally, two of the FA's on the AMS Halifax flight made it very clear they did not have any desire to be working that flight.
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Yikes. That sucks. I'm lucky to not have any special dietary requirements, but I always make sure to have backup entertainment. Its like the wifi on those planes (AC or WJ) are held together with string and hope and maintained by the company that takes care of McDonald's ice cream machines. They almost never work.
Quote:
Originally Posted by Amethyst
I volunteered, doing pet therapy with my dog, for several years at the airport. The WestJet fans all complained about Air Canada and the Air Canada fans all complained about WestJet. From my perspective, it seemed pretty even. We visited people who had issues with both airlines... and the staff who had to deal with them.
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Two things, first of all your ticket should always be for sale.
My last trip to Cuba was an unmitigated disaster on WJ. It was like watching a toddler drop a ball and every time they went to pick it up ended up kicking it away again.
My last trip to Europe? AC? They found every mistake possible, made it, and then doubled down.
They're all awful.