Quote:
Originally Posted by Engine09
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I started making calls, first they claimed to not receive the form then finally admitted they did but it was ignored, I continued to argue with them until I went up the chain and finally spoke to a bulldog of a woman who told me ScotiaBank require verbal instructions to convert so they do not care about the request I sent in even if it was sent by myself and signed officially askign them to not renew….
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Nothing passes the muster in their response. If you think you’ve lost more than $2,000 in withheld penalties, I suggest filing a claim in Alberta Court of Justice (used to be Small Claims Court) for the amount wrongly charged plus court costs. You can file yourself without a lawyer by paying a small application fee. They must respond within a short deadline. If they do, hire a junior lawyer to represent you. But you’ll be surprised how fast they’ll settle.