Bank tellers are useless here. When I run up to the teller and ask a credit card question - hold up! You need to book an appointment with a credit card specialist! How about the GIC rates? No, you need to book with an investment specialist!
Why do they have so many different job functions like a credit card specialist, loan specialist, mortgage specialist, investments specialist, whatever specialist? Why can't the banks train their staff to do most if not all of these? Isn't that all the information is readily available in the same system?
Last edited by lazypucker; 06-23-2025 at 02:57 PM.
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