Quote:
Originally Posted by fotze2
I swear they road block any attempt to take money out of the institution. How TD roadblocked every attempt to move my dads estate elsewhere for 9 months until I relented to talk to a "financial advisor" who sucked ass and appeared to have a high school diploma. So greasy. I'm still on some list where random TD financial advisors phone to talk about my financial planning.
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Banks are atrocious for that, but they're not the only ones. When my mom passed away, I was trying to cancel her cell phone. They were giving me the run around, and it's like "yeah...she died, and we have no need for the plan any longer". They were relentless, though, and kept trying to find a workaround that would mean we would keep the line. It's appalling that they have people so focused on retention that they can't just handle the most straightforward task and let people get on with their lives.