Quote:
Originally Posted by Lubicon
Well done CRA. The software issue that prevented my from Net filing has finally been fixed. But now my Netfile account is locked due to too many unsuccessful attempts and the only way to unlock is to call CRA and have someone unlock it. Why TF can't I do that by logging into my CRA account and doing it myself? But no, I have to actually call and talk to someone. Which I tried yesterday and after spending an hour on hold they promptly said the offices were closed for the day and to try back another day and hung up.
Edit:
And naturally the only time to call is during business hours. When I am at work, and when I do not have access to my tax files which are on my computer at home. And when I should be working for my employer rather than spending time on the phone doing something I should be able to fix myself.
|
Do you know how many unsuccessful attempts you took before being blocked? I'm running into a similar issue, and don't want to blow past it today and end up where you are, which sounds ####ty as hell.